#DESCRIBEIN5

Project Info

Client - Verizon
Role - Senior Producer

Deliverables

Chat Bot
Social Content

To ease the holiday hustle, we created an algorithm that simplified shopping into something we can all relate to - emojis. Through a Facebook chatbot we asked consumers to simply describe someone they're shopping for in 5 emojis. Within seconds, our algorithm  suggested goods from the Verizon  store specifically tailored to the person described. We also added a little fun for users to share these descriptive emojis and have their followers guess who they just shopped for.

I was personally responsible for chat bot production, creative development, user experience and content production.

Case Study

Social

UI Demo

390k+ messages exchanged in 2 weeks
+356% more shopper traffic than 2017
Average of 1.5 minute user interaction within chatbot
85% interaction rate, +10% higher than 2017
82% positive sentiment

Credits

Group Creative Director - Marc Sobier
Creative Directors - James Cheung & Clifford Skeete
Associate Creative Director - Gus Marulanda
Associate Creative Director - Dan Wantz
Animation - Bryce Barros
Senior Producer - Jose Diaz

Production Company - Jam3
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